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Frequently Asked Questions


  • Q: Do you have a minimum?
  • A: For new customers our minimum is $100.00. There is no minimum for reorders.
  • Q: How are your containters measured?
  • A: All measurements are approximate inside measurements.
  • Our containers are hand-crafted and as a result, size and color may vary.
  • Q: Where do you ship from?
  • A: We ship from our warehouse in Dallas, Texas.
  • Q: What is your method of payment?
  • A: We gladly accept Visa, MasterCard, & American Express.
  • Net-30 terms are also available upon credit approval.
  • However to expedite your first order, please allow us to use your credit card. 
  • Q: What is your policy on claims and returns?
  • A: All damage or shortage claims must be made within 7 days upon receipt of merchandise.
  • All shipments must be inspected immediately.
  • Please call our office directly at (800) 383-3338 to report any damage or shortage.
  • Please call our office directly at (800) 383-3338
  • Returns must be authorized by our office and may be subject to a 10% restocking fee.
  • Download Claim Form to report any damage or shortage.
  • Q: How will you ship my order?
  • A: If no shipping instructions are provided by you,
  • we will ship via the most economical way.
  • Q: Is there a sales rep in my area?
  • A: Please contact our office to find out who is in your area.
  • Q: What is my cost breakdown if I purchase a set of items?
  • A: Please click here to download our Set Price Breakdown Chart.